Provider Agreement

These additional terms apply to everyone who offers a skill on Skillhood (provider), alongside the Terms of Service.

1. Business or private

You state honestly in the app whether you offer as a business (an entrepreneur registered with the Chamber of Commerce) or as a private person, and keep it up to date. Clients see this with your skills; it decides whether consumer law applies to your agreements.

• As a business you are responsible for the rules that apply to entrepreneurs, including telling consumers about the right of withdrawal, your VAT and your Chamber of Commerce registration. Before you agree a job, give the client your trade name, Chamber of Commerce number and business address.
• As a private person you help now and then, without a business. If you offer your services so often or so systematically that you are in fact working as an entrepreneur, change your choice.

2. Independence

No employment relationship arises between you and Skillhood, or between you and a client. You decide your price, when and where you work, and whether you accept a request. Skillhood does not assign work, does not set prices and does not supervise how you work. Declining a request has no effect on your place on the map or in the list. You may offer the same services elsewhere, at other prices or on other terms; Skillhood does not restrict that.

3. Your own responsibilities

You are responsible for your tax filing, any insurance, and meeting licence or qualification requirements for your service. You only offer services you are allowed and able to perform, and you work skilfully and safely.

4. How your skills are shown

Which skills clients see and in what order is set out at skillhood.app/ranking. Nobody can pay for a higher position. People at Skillhood itself may also offer skills; they get no preference in order or visibility, and no data other providers do not get.

5. Your photos and texts

What you put on Skillhood, such as photos and descriptions, remains yours. You allow Skillhood to show it free of charge while it is on Skillhood: in the app, on skillhood.app and in the preview of a shared link, and to resize photos for that. You only post photos and texts you made yourself or may use. If you delete them, we stop showing them in the app and on the website; if you delete your account, we also erase the files themselves.

6. Data

Skillhood keeps what you put on your profile and skills, your bookings, messages and reviews, as described in the privacy statement. You can download all your data in the app (Legal & Privacy → Download my data). We do not give data about you to other providers.

7. Restricting, suspending and ending

We can hide a skill, take your profile off the map, or block your account temporarily or permanently if you break the law or these terms, for example with illegal content, fraud, a false business-or-private declaration, or repeatedly not showing up. You then receive, at that moment, an explanation with the facts and the rule we rely on, and you can respond; a person reviews it. If we end the whole relationship without you having done anything serious, we give at least 30 days' notice. You can stop at any time by hiding your skills or deleting your account.

8. Complaints

If you disagree with a measure or with how you are shown, email support@skillhood.app. We acknowledge your complaint within 5 working days and give a full answer within 30 days.

9. Changes

If we change these terms, we tell you at least 15 days in advance by email. If you do not agree, you can stop before the change takes effect.